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Work efficiently

Jan 29, 2018 by 

I own a large home with 6 fireplaces in which 2 of them had developed significant drafts. Calling for a specific appointment day and time was easy and Brandon our sales tech arrived on time.
Brandon quickly assessed the adjustments needed for each fireplace and completed the work in a very clean and efficient manner.
Outstanding service from Brandon and the Chimney solutions team!


Great First Call!

Jan 25, 2018 by 

Tony & Quinton came to my house in Stone Mountain; the company had to reschedule once because of snow/weather but they were on time, professional, friendly and provided me with a great education. We moved into the house 2 1/2 yrs ago, never used the fireplace and wanted an inspection/cleaning. They found 3 very different issues: interior of chimney needed coating, exterior of chimney needed repair and downstairs where they checked the gas line for the fireplace, they found other issues (including something not hooked up to code, with potential carbon monoxide issues.) They gave me written quotes (same day) on all 3 jobs and then a reduced quote if they did the work at the same time. The next day I had a roofing company (Roof Depot) come out to give me an estimate to replace my roof and I mentioned that Chimney Solutions had been out the day before and confirmed the bad shape my roof was in...and that Tech raved about great/reputable Chimney Solutions was and how much work they do together. I plan to have Chimney Solutions do 2 of the 3 jobs in March and then come back later for the 3rd (have to break it up due to the cost). Very helpful that Tony used to work in heating/air and gave me the great education on my gas line issues downstairs. They even waited until my husband got home, about 15 mins. later and repeated for him everything they explained to him. Great customer service and I highly recommend them! (FYI...I rarely write reviews...)


Fast and the best!

Jan 25, 2018 by 

I wanted to take a few moments to talk about my experience with Chimney Solutions.Understand, I was under the gun a bit due to putting my house on the market and being dinged in the inspection during the due diligence phase. This is how Chimney Solutions helped me out:

I literally called 10 other fireplace companies in ATL and none of them answered because they were "overbooked". Chimney Solutions not only answered, but gave me a 3 week timeline on when it could be completed. I told them that I was selling my home and that I needed it sooner if possible. The lady on the phone said she understood and helped me out by placing me on the cancellation list. 2 days later I received a call and had a guy out the next day to do the pan inspection. He said it would take 1-2 weeks to fabricate. I completely understand that process and it met my timeline for the sell of the home and for the new homeowners to know they would NOT have this issue any longer. 3 days later I get a call saying,"Your new pan is ready and we can install tomorrow!" WHAT?!?!?!?!?! Hell yeah!

Nick and Kyle showed up this morning on time and were a pleasure to work with. They got my new pan installed in no time and were kind enough to assist me in putting the caulk on the gas line which was another item I was dinged on my inspection report. I managed to get pictures of the work to my realtor which in return satisfied the buyers of my home. I cannot say enough about the professionalism of this company. This is exactly how customers "should" be treated. Nick and Kyle definitely went above and beyond in my book by helping me with 1 simple task, but it absolutely meant the world to me and my wife.

Should I have any issues in my new home, I will be coming back to Chimney Solutions!


Chimney technician was very professional

Jan 24, 2018 by 

The technician that came to my house was very professional. Took his time to find out what the problem was. And in all, I was very pleased with the outcome.


Outstanding service!

Jan 18, 2018 by 

We highly recommend Chimney solutions.
Very professional, knowledgeable, friendly, reliable, clean, great value for great and thorough services.


Happy To Have A New Stove

Jan 17, 2018 by 

The team was great. David did the inspection. Nick & Jose repaired the masonry chimney and installed a wood burning stove. Everyone was professional and courteous. We are happy to have a functional and stylish wood stove.


Won't Use Anyone Else For Chimney & Fireplace Work

Jan 10, 2018 by 

We have had a problem with wasps getting into the house that we finally traced to the fireplace and chimney. We called Chimney Solutions in March or April to get the chimney inspected and cleaned to see if they could spot any nests or other obvious issues. Charles came out and immediately put a camera up the glue and found that one of our pipes was disconnected and the fireplace wasn’t safe to operate. He also inspected the outer chimney and noted that we needed new equipment up on top. He quoted us for several different options, letting us know that they could try to reattach the pipe from the top but that it wasn’t always possible and if they couldn’t they would need to open up the siding. He gave us numbers for both options, and when we told him we didn’t really use the fireplace, he suggested that we close the flue in case that was the point of entry for the wasps and cover up the fireplace with plywood or plexiglass. At no point did I feel pressured to get the work done. He was very courteous and professional.

After six months or more, we found that we were still getting wasps and they were still coming through the fireplace. When we finally found a pest control company who could help diagnose our problem, we came to the conclusion that they were likely coming in through the gap in the top of the chimney, where we had been told by Charles that we needed new equipment. I called Chimney Solutions and they were able to immediately pull up their previous six month old quote. They verified that the pricing hadn’t changed, ordered the parts and scheduled me for service without requiring a new inspection, which was better than I was expecting.

Kyle and Landon came out very promptly at 8 am on the day of service. This was even more surprising because it was a day that was forecasted for potential ice and freezing rain and I would not have held it against them if they had rescheduled. They got to work and were done in less than two hours, and were able to reconnect the pipe from the top without having to open the chimney. Kyle was my point of contact with this crew and he was very professional and courteous and was great with my kids, who were home from school because of the weather.

I have been very happy with the service from Chimney Solutions and they will be my go to company for future work.

5 stars Timothy Sheehan 01/01/18
Chimney solutions is the best! I interviewed and reasearched four firms for our fireplace needs. This firm was the most comprehensive, honest and best value.

Beware, there are several firms in the area that are playing the “numbers game” and over quoting and over specking your job to pump up the cost.

From my first conversation with the office to Chip for a quote to Zack for the installation. As well as Bradley and Larry for follow up questions, they were the most professional and comprehensive.

We love our two new fireplaces and won’t use anyone else for Chimney and fireplace work. They are the best in Atlanta! Thanks Chimney Solutions. We sure appreciate you, especially on this chilly New Year’s Day!


Great Customer Service

Dec 29, 2017 by 

This was a very pleasant experience Chip was very professional and took the time make sure our fireplace that was emitting too much smoke was operating correctly. Thank you Chip I recommend Chimney Solutions and would not hesitate to use them again


Inspection and Cleaning

Dec 20, 2017 by 

David inspected and cleaned our chimney. He was extremely professional and explained to me what he was looking for and how everything worked. He also got on the roof and applied caulk to our outer chimney. I highly recommend Chimney Solutions and David was great.


Fireplace repair, Went great. I am satisfied.

Dec 18, 2017 by 

Initially a chimney sweep and inspection, followed by replacement of the fireplace rear refractory panel. Following a chimney sweep and inspection, it was recommended that the back panel of our fireplace be replace due to a growing number of cracks. Chimney Solutions provided a quote for the follow on work, was willing match a competitive quote for the same work, and completed the follow on work right away. Each time service was provided, the technician team was careful to cover the entire area and left the house exactly as they found it. This is the third time I have used Chimney Solutions and I will continue to be a customer in the future.


Chimney Solutions (770) 255-1300 1155 McFarland 400 Drive Alpharetta GA, 30004 USA 5.0 5.0 438 438 I highly recommend Chimney Solutions to inspect, clean, and replace or repair your fireplace and chimney structures. I had a complete chimney replacement and the process was profes

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