Don’t Trust Your Home to Just Any Chimney Sweep
Finding reliable contractors for home maintenance isn’t always easy but trusting the wrong chimney sweep is a decision that can have a direct impact on the safety of your home and family. Chimney sweeping is an unregulated industry, which attracts unscrupulous people seeking to scam others out of their money. Meanwhile, without the help of a qualified chimney sweep, using your solid-fuel heating appliance and chimney can be quite risky. With the right answers to the following questions, you can avoid being scammed and ensure that the chimney sweep working on your chimney will do the job right.
How Did You Find the Chimney Sweep Company?
Caution should be used if you get a call or an unexpected visitor at your door offering rock-bottom chimney sweep services. This is the classic approach used by the scammers who plague the chimney sweep industry. Their goal in offering irresistible pricing is to get their foot in the door. What happens next, if you hire a dishonest “chimney sweep,” is that you will spend money for services not rendered.
Once hired, these so-called chimney sweeps will often inform homeowners that emergency work is needed and if the work is not done immediately, the safety of the home is gravely threatened. The scammer often applies great pressure to receive a large amount of upfront money. In whatever way the entire interaction goes down, the end result is money wasted and the same need for the help of a qualified chimney sweep that you started out with.
What is the Company’s BBB Rating?
The Better Business Bureau (BBB) provides helpful insights into chimney sweep companies. Just the fact that the company is BBB-rated shows a commitment to customer satisfaction. When you go to the BBB page for a chimney sweep company, you can see the company’s rating and how long it has been in business. Customers often leave reviews on the site, as well. The rating, of course, is another indicator of the quality of the company. Obviously, an A+ rating provides assurance that you are on the right track as you seek to hire a qualified chimney sweep.
All in all, checking the BBB site answers several of the recommended research questions to ask about a chimney sweep company.
Does the Company Carry Liability Insurance?
When a chimney sweep enters your property, the type of work they do involves climbing a ladder, etc. Chimney sweeps are at risk for on-the-job injuries. Make sure the chimney sweep you hire carries business liability insurance, which will prevent you from having to potentially bear the financial cost of a chimney sweep being injured at your home.
Are the Chimney Sweeps Certified?
When you hire a CSIA-certified chimney sweep, you are hiring a person with training and experience. Certified chimney technicians keep up with the latest and best methods for chimney inspections, cleaning, maintenance, and repair. The training and continuing education are provided by the Chimney Sweep Institute of America (CSIA). Among CSIA-certified sweeps, there is also a commitment to dealing honestly with customers.
In Alpharetta GA and the Greater Atlanta area, Chimney Solutions is a trusted BBB-rated chimney sweep company. For reliable chimney inspections, chimney cleaning, chimney repairs, and chimney masonry services performed by CSIA-certified chimney sweeps, call Chimney Solutions at (770) 691-6707 today.