Reviews From Our Customers
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Wonderful Customer Service!
Ted Henderson is the Sales Technician that came to my house recently and I cannot say enough good things about him. He is professional, friendly (great with dogs), courteous, and knows his stuff. Recently, I accidentally turned off the pilot light and could not get it turned back on. He walked me through the process over the phone and I was able to get it turned back on! Wonderful customer service!
They make sure their customers are happy
Chimney Solutions was highly professional and definitely concerned to be sure the customers are happy. They found an additional problem in my fireplace and took care of it at no charge. I would highly recommend them.
On Time and clean
I highly recommend Chimney Solutions for prompt professional services. Kyle and Zac arrived on time and provided the utmost professionalism. My install was seemless and their work area was spotless when complete.
Highly recommend Chimney Solutions
I highly recommned Chimney Solutions. They did a perfect job on our brick fireplace with new cedar mantel.
Lance came out and gave us an estiamte he was professional and always replied to my text. Andy and James did the actual remodel. They took out the old fireplace and installed the new brick and cedar mantel.
I can not say what a good job they did. Andy is a master of brick work.
He also installed the cedar mantel to perfection.
His skills are the best and he is such a very nice person as well!
We have done a lot of remodeling over the years. I will say this project
went even better than expected.
Know Their Craft Well
First time user of Chimney Solutions services and was pleased with the outcome. Chip provided good service and it was apparent that he knew his craft well. He also had the courtesy to call and let me know that he ran into construction traffic and would be a few minutes late. During the chimney inspection he noticed a spot where water was getting in due to old (20 years) cap and recommended replacing it ... Thanks, Chip.
They make certain the job is done right
Kyle and Zac from Chimney Solutions replaced a cracked back wall in my fireplace and outfitted it for new gas logs. They were very courteous and professional and took the time to make certain the job was done correctly the first time and that I was happy with the results. Winter is coming... and I'm looking forward to enjoying a fire this year.
Courteous and Humble
I would like to say few words about the 3 technicians; Nick, Jose and Zach. Working on my chimney in my home were very professional and in my view are doing an excellent job. They were very courteous and humble. Hopefully I will have no problem with my chimney and roof.
Continuing service with them
I will definitely continue services with Chimney Solutions based on the first time visit was complete today. Nick and Kyle were prompt, informative, courteous, professional and extremely helpful. In addition, they recommended preventative measures to ensure future issues will not occur. Thanks Gentlemen.
Professional and nice
Earlier this year I bought a condo in a 20-year old mid-rise building in Buckhead with a gas logs fireplace in it. Before closing on the purchase of the condo, a certified home inspector pronounced the fireplace to be in working order. Nonetheless, based on the age of the fireplace and the ages old muck on the inside of the glass, I called Chimney Solutions to schedule an inspection by a "real" fireplace professional. Today the fireplace was inspected by Jon Boswell who arrived exactly on time, walked me through the in's and out's of my gas logs fireplace, and also cleaned up the glass screen. Chimney Solutions was professional and user-friendly from the first phone call, and Jon Boswell was knowledgeable, efficient, and a true Southern gentleman as well. Chimney Solutions can be the solution for you, too; call them!
Hodges gets it done right
Chimney chase leak, great follow up, explanation of service, etc. Wish I could find other contractors like joe.